Procedure Documentation

In Part One of this article, I discussed the first 3 best practices for procedure documentation: One: Consider WHO will be reading the documentation. Two: Consider WHAT needs to be documented. Three: Consider WHEN to document. Here’s the final three items on the list of best practices. Four: Consider WHERE to maintain your documentation. How will your […]

January brought resolutions for changes to your business for the coming year. Now it’s time to start implementing some of those resolutions and to change employee behavior. A common business resolution is to be more effective and efficient in conducting your business. Documenting your procedures is often the first step in becoming more effective. It […]