Tag: process documentation

Performance Gaps, Policies, Processes And Procedures – What’s The Link? As managers, we often blame performance gaps or mistakes on the employee. They must be doing something wrong because they aren’t performing the way we expect them to. It might be an employee performance issue but just maybe it’s your policies, processes and procedures. An […]

In Part One of this article, I discussed the first 3 best practices for procedure documentation: One: Consider WHO will be reading the documentation. Two: Consider WHAT needs to be documented. Three: Consider WHEN to document. Here’s the final three items on the list of best practices. Four: Consider WHERE to maintain your documentation. How will your […]

January brought resolutions for changes to your business for the coming year. Now it’s time to start implementing some of those resolutions and to change employee behavior. A common business resolution is to be more effective and efficient in conducting your business. Documenting your procedures is often the first step in becoming more effective. It […]

Are you prepared for an emergency? Do you have a Business Continuity or Disaster Recovery Plan? View the video or read the text below. Are you prepared for an emergency? Do you have a Business Continuity or Disaster Recovery Plan? Many times the IT department has created an IT Backup and Recovery Plan but how […]

Which one of these excuses are you using to avoid documenting your business processes? We have too much work to do and it takes too long? We are waiting until we get new software to document our processes? We have started documenting our processes but we keep getting interrupted and never get back to it […]